Get in touch
If you would like to discuss the cleaning of your gorgeous wedding dress, get in touch. We’re happy to offer free consultations and advice to ensure you are 100% confident about entrusting your gown into our care.
You can also find general information and the answers to most of our frequently asked questions on our FAQs page.
Dulais Wedding Dress Cleaners
27 Broadway, Darras Hall, Ponteland,
Newcastle upon Tyne, NE20 9PW
Opening times,
Tues – Fri: 9am to 4pm
Sat: 9am to 2pm
Sun & Mon: closed
0345 222 0265
Feel free to telephone during opening hours with any questions you might have, and we will do our best to help.
You can email us any time of day or night & we’ll do our best to respond as soon as possible.
You can also use the quick contact form below:
EXCELLENT Based on 45 reviews Posted on alanah gormanTrustindex verifies that the original source of the review is Google. I brought my wedding dress and shoes to Dulais following a very wet and muddy wedding day. I didn’t know what to expect as it was a big cleaning job. My gorgeous dress and shoes came back like brand new in a perfect box that I can keep them in forever. Thank you so much for looking after my wedding dress and returning it in pristine condition. Highly recommend to brides!Posted on Rachel DouglasTrustindex verifies that the original source of the review is Google. I dropped my wedding dress off covered in mud and picked it up looking as good as new again! Amazing service and a quick turnaround, would definitely recommend!Posted on Anthony HunterTrustindex verifies that the original source of the review is Google. Great service getting a difficult paint stain from a dress. Great work much appreciated!Posted on C AlexanderTrustindex verifies that the original source of the review is Google. Just had my wedding dress cleaned by Dulais! I chose to go straight after my wedding but was still nervous at the cost / whether all of the stains would come out. The bottom of the dress was black and there were a lot of drink stains from the dress mopping the floor. I collected my dress and it was absolutely immaculate. It smelt clean, looked clean and you would never even think it had even been worn. The price was very reasonable. So much so, I travelled a 4 hour round trip each time to use Dulais. I opted for the boxing service which means I can safely store the dress away and not worry about it going yellow. I want to keep my dress and the cleaning service offered from dulais means I now have a special keepsake forever. Thank you so so much, I highly recommend!Posted on RockchickbabeTrustindex verifies that the original source of the review is Google. After sitting in my wardrobe for 12 years in a bag my wedding dress was in a horrendous state, had turned yellow and stains everywhere as well as some Mould stains. So bad I thought it was unsalvageable. I took it to Dulais and they made me no promises but said they’d do their best. I was in absolute shock when we picked it up and it looked almost good as new. They have done such a wonderful job and it was worth every penny including the box that will help to preserve it in future. Highly highly recommend them and they are so friendly and helpful too!!Posted on Ann BorthwickTrustindex verifies that the original source of the review is Google. My future daughter in law was absolutely devastated when she noticed a mark on her wedding dress. It's ivory as well so difficult to source the right chalk for the day and ideally we just wanted the mark removed.. completely. Popped in to Dulais and Nav came to the rescue in 20 minutes whilst we popped next door for coffee and cake. He was so lovely too, totally understood how important it was to us and the mark is totally gone!!!!!We'll be back again after the wedding to get it completely cleaned. Thanks Nav!!!Posted on Chris TrewhittTrustindex verifies that the original source of the review is Google. Excellent service very professional and good customer service care. Would highly recommend 😀Posted on dan watkinsTrustindex verifies that the original source of the review is Google. Excellent service, they couldn't help better if they tried.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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